Free Windows Help Tutorials sponsored by inkjet printer cartridges dot org /title> <META HTTP-EQUIV="imagetoolbar" CONTENT="no"> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=ISO 8859-1"> <META name="description" Content="Hundreds of downloadable Windows help tutorials, articles and how-to guides sponsored by inkjet printer cartridges dot org."><style type="text/css">  </style> </head> <body bgcolor=#999999 vlink=blue link=blue> <span name = "INTRA" class="pg" style="top:0px; left:5px; width:714px; height:1010px"></span> <span name = "INTRA" style='top:0px; left:5px; height:1010px; width:714px' class='img'> <img src="pg0001im.png" height = "1010 width = "714" border="0"> </span> <span name = "INTRA" style='top:51px; left:553px' class="ft6"><pre><font face='Helvetica'>Problem Solving:Software</font></pre></span> <span name = "INTRA" style='top:103px; left:130px' class="ft4"><pre><font face='Arial'><b>How</b> <b>To</b> <b>Set</b> <b>Up</b> <b>And</b></font></pre></span> <span name = "INTRA" style='top:153px; left:148px' class="ft4"><pre><font face='Arial'><b>Troubleshoot</b> <b>RAS</b></font></pre></span> <span name = "INTRA" style='top:248px; left:111px' class="ft2"><pre><font face='Arial'><i><b>The</b></i> <i><b>combination</b></i> <i><b>of</b></i> <i><b>RAS</b></i> <i><b>and</b></i> <i><b>Remote</b></i> <i><b>Administration</b></i> <i><b>is</b></i> <i><b>extremely</b></i> <i><b>useful</b></i> <i><b>for</b></i> <i><b>providing</b></i></font></pre></span> <span name = "INTRA" style='top:268px; left:160px' class="ft2"><pre><font face='Arial'><i><b>ad</b></i> <i><b>hoc</b></i> <i><b>support</b></i> <i><b>for</b></i> <i><b>users</b></i> <i><b>that</b></i> <i><b>are</b></i> <i><b>not</b></i> <i><b>normally</b></i> <i><b>connected</b></i> <i><b>to</b></i> <i><b>a</b></i> <i><b>network.</b></i></font></pre></span> <span name = "INTRA" style='top:301px; left:582px' class="ft1"><pre><font face='Arial'>By Dave Stott</font></pre></span> <span name = "INTRA" style='top:370px; left:77px' class="ft0"><pre><font face='Arial'><b>M</b></font></pre></span> <span name = "INTRA" style='top:374px; left:125px' class="ft1"><pre><font face='Arial'>icrosoft's Remote Access</font></pre></span> <span name = "INTRA" style='top:374px; left:286px' class="ft1"><pre><font face='Arial'>Next select the Server Type option</font></pre></span> <span name = "INTRA" style='top:374px; left:466px' class="ft1"><pre><font face='Arial'>cess to the Internet make sure that this</font></pre></span> <span name = "INTRA" style='top:386px; left:125px' class="ft1"><pre><font face='Arial'>Service (RAS) is designed to</font></pre></span> <span name = "INTRA" style='top:386px; left:272px' class="ft1"><pre><font face='Arial'>and, from the drop down list, select</font></pre></span> <span name = "INTRA" style='top:386px; left:466px' class="ft1"><pre><font face='Arial'>is working properly.</font></pre></span> <span name = "INTRA" style='top:398px; left:125px' class="ft1"><pre><font face='Arial'>allow you to dial in to a PC</font></pre></span> <span name = "INTRA" style='top:398px; left:272px' class="ft1"><pre><font face='Arial'>the type of server you want to provide</font></pre></span> <span name = "INTRA" style='top:398px; left:480px' class="ft1"><pre><font face='Arial'>When using RAS there are numer </font></pre></span> <span name = "INTRA" style='top:410px; left:77px' class="ft1"><pre><font face='Arial'>from a remote location, and then use</font></pre></span> <span name = "INTRA" style='top:410px; left:272px' class="ft1"><pre><font face='Arial'>access to. Generally you can leave this</font></pre></span> <span name = "INTRA" style='top:410px; left:466px' class="ft1"><pre><font face='Arial'>ous error messages that may be gener </font></pre></span> <span name = "INTRA" style='top:422px; left:77px' class="ft1"><pre><font face='Arial'>the various resources such as files and</font></pre></span> <span name = "INTRA" style='top:422px; left:272px' class="ft1"><pre><font face='Arial'>set to Default but, if you encounter</font></pre></span> <span name = "INTRA" style='top:422px; left:466px' class="ft1"><pre><font face='Arial'>ated if a problem occurs. A full list is</font></pre></span> <span name = "INTRA" style='top:434px; left:77px' class="ft1"><pre><font face='Arial'>printers available on the PC just as if</font></pre></span> <span name = "INTRA" style='top:434px; left:272px' class="ft1"><pre><font face='Arial'>problems when dialling in, select</font></pre></span> <span name = "INTRA" style='top:434px; left:466px' class="ft1"><pre><font face='Arial'>available on the Web at</font></pre></span> <span name = "INTRA" style='top:434px; left:588px' class="ft3"><pre><font face='Helvetica'><b>support.mi </b></font></pre></span> <span name = "INTRA" style='top:446px; left:77px' class="ft1"><pre><font face='Arial'>you were connected via a LAN.</font></pre></span> <span name = "INTRA" style='top:446px; left:272px' class="ft1"><pre><font face='Arial'>either Point to Point Protocol (PPP):</font></pre></span> <span name = "INTRA" style='top:446px; left:466px' class="ft3"><pre><font face='Helvetica'><b>crosoft.com/support/kb/articles/ </b></font></pre></span> <span name = "INTRA" style='top:458px; left:91px' class="ft1"><pre><font face='Arial'>Originally RAS was only available</font></pre></span> <span name = "INTRA" style='top:458px; left:272px' class="ft1"><pre><font face='Arial'>Internet, Windows NT Server, Win </font></pre></span> <span name = "INTRA" style='top:458px; left:466px' class="ft3"><pre><font face='Helvetica'><b>Q163/1/11 .asp</b></font></pre></span> <span name = "INTRA" style='top:458px; left:541px' class="ft1"><pre><font face='Arial'>.</font></pre></span> <span name = "INTRA" style='top:470px; left:77px' class="ft1"><pre><font face='Arial'>as part of the Plus pack for Windows</font></pre></span> <span name = "INTRA" style='top:470px; left:272px' class="ft1"><pre><font face='Arial'>dows 98, or Windows for Workgroups</font></pre></span> <span name = "INTRA" style='top:470px; left:480px' class="ft1"><pre><font face='Arial'>The other most common problem</font></pre></span> <span name = "INTRA" style='top:482px; left:77px' class="ft1"><pre><font face='Arial'>95, but since the release of Windows 98</font></pre></span> <span name = "INTRA" style='top:482px; left:272px' class="ft1"><pre><font face='Arial'>and Windows NT 3.1 as appropriate.</font></pre></span> <span name = "INTRA" style='top:482px; left:466px' class="ft1"><pre><font face='Arial'>associated with running RAS concerns</font></pre></span> <span name = "INTRA" style='top:494px; left:77px' class="ft1"><pre><font face='Arial'>it has been incorporated into the stand </font></pre></span> <span name = "INTRA" style='top:494px; left:272px' class="ft1"><pre><font face='Arial'>Make sure that both the client and the</font></pre></span> <span name = "INTRA" style='top:494px; left:466px' class="ft1"><pre><font face='Arial'>access permissions. File and printer</font></pre></span> <span name = "INTRA" style='top:506px; left:77px' class="ft1"><pre><font face='Arial'>ard version of the operating system.</font></pre></span> <span name = "INTRA" style='top:506px; left:272px' class="ft1"><pre><font face='Arial'>host are set to use the same protocol.</font></pre></span> <span name = "INTRA" style='top:506px; left:466px' class="ft1"><pre><font face='Arial'>sharing must be enabled on a PC host</font></pre></span> <span name = "INTRA" style='top:518px; left:77px' class="ft1"><pre><font face='Arial'>This article will concentrate on setting</font></pre></span> <span name = "INTRA" style='top:518px; left:286px' class="ft1"><pre><font face='Arial'>Once you have successfully made a</font></pre></span> <span name = "INTRA" style='top:518px; left:466px' class="ft1"><pre><font face='Arial'>running Windows 98 in order to access</font></pre></span> <span name = "INTRA" style='top:530px; left:77px' class="ft1"><pre><font face='Arial'>up and troubleshooting RAS under</font></pre></span> <span name = "INTRA" style='top:530px; left:272px' class="ft1"><pre><font face='Arial'>connection using Dial Up Networking</font></pre></span> <span name = "INTRA" style='top:530px; left:466px' class="ft1"><pre><font face='Arial'>these facilities. This is just the same as</font></pre></span> <span name = "INTRA" style='top:542px; left:77px' class="ft1"><pre><font face='Arial'>Windows 98.</font></pre></span> <span name = "INTRA" style='top:542px; left:272px' class="ft1"><pre><font face='Arial'>you will notice an icon called the con </font></pre></span> <span name = "INTRA" style='top:542px; left:466px' class="ft1"><pre><font face='Arial'>on a LAN, and you can turn on File</font></pre></span> <span name = "INTRA" style='top:554px; left:272px' class="ft1"><pre><font face='Arial'>nection icon on the system tray (see</font></pre></span> <span name = "INTRA" style='top:554px; left:466px' class="ft1"><pre><font face='Arial'>And Printer Sharing by accessing the</font></pre></span> <span name = "INTRA" style='top:568px; left:77px' class="ft2"><pre><font face='Arial'><i><b>Setup</b></i></font></pre></span> <span name = "INTRA" style='top:566px; left:272px' class="ft1"><pre><font face='Arial'>Figure 2). To disconnect or to view</font></pre></span> <span name = "INTRA" style='top:578px; left:272px' class="ft1"><pre><font face='Arial'>status information, click the connec </font></pre></span> <span name = "INTRA" style='top:590px; left:91px' class="ft1"><pre><font face='Arial'>The computer you are dialling into</font></pre></span> <span name = "INTRA" style='top:590px; left:272px' class="ft1"><pre><font face='Arial'>tion icon in the status area of the task </font></pre></span> <span name = "INTRA" style='top:602px; left:77px' class="ft1"><pre><font face='Arial'>must be set up as a network in order</font></pre></span> <span name = "INTRA" style='top:602px; left:272px' class="ft1"><pre><font face='Arial'>bar (see Figure 3). The client can</font></pre></span> <span name = "INTRA" style='top:614px; left:77px' class="ft1"><pre><font face='Arial'>for you to use its shared resources.</font></pre></span> <span name = "INTRA" style='top:614px; left:272px' class="ft1"><pre><font face='Arial'>disconnect from the host at any time,</font></pre></span> <span name = "INTRA" style='top:626px; left:77px' class="ft1"><pre><font face='Arial'>Both your client computer and the net </font></pre></span> <span name = "INTRA" style='top:626px; left:272px' class="ft1"><pre><font face='Arial'>but if you wish to break the connection</font></pre></span> <span name = "INTRA" style='top:638px; left:77px' class="ft1"><pre><font face='Arial'>work server must have modems in </font></pre></span> <span name = "INTRA" style='top:638px; left:272px' class="ft1"><pre><font face='Arial'>from the host end then you must access</font></pre></span> <span name = "INTRA" style='top:650px; left:77px' class="ft1"><pre><font face='Arial'>stalled. In order to set up RAS you</font></pre></span> <span name = "INTRA" style='top:650px; left:272px' class="ft1"><pre><font face='Arial'>the Dial Up Server and select the No</font></pre></span> <span name = "INTRA" style='top:662px; left:77px' class="ft1"><pre><font face='Arial'>need to have a network connection via</font></pre></span> <span name = "INTRA" style='top:662px; left:272px' class="ft1"><pre><font face='Arial'>Caller Access option.</font></pre></span> <span name = "INTRA" style='top:674px; left:77px' class="ft1"><pre><font face='Arial'>Dial Up Networking established.</font></pre></span> <span name = "INTRA" style='top:674px; left:286px' class="ft1"><pre><font face='Arial'>If you connect to a host PC running</font></pre></span> <span name = "INTRA" style='top:686px; left:91px' class="ft1"><pre><font face='Arial'>Double click on My Computer and</font></pre></span> <span name = "INTRA" style='top:686px; left:272px' class="ft1"><pre><font face='Arial'>Windows 98 and want to gain access</font></pre></span> <span name = "INTRA" style='top:698px; left:77px' class="ft1"><pre><font face='Arial'>then open the Dial Up Networking</font></pre></span> <span name = "INTRA" style='top:698px; left:272px' class="ft1"><pre><font face='Arial'>to shared folders on that computer,</font></pre></span> <span name = "INTRA" style='top:710px; left:77px' class="ft1"><pre><font face='Arial'>folder. (Note that if the Dial Up Net </font></pre></span> <span name = "INTRA" style='top:710px; left:272px' class="ft1"><pre><font face='Arial'>click Start, point to Find, click Com </font></pre></span> <span name = "INTRA" style='top:722px; left:77px' class="ft1"><pre><font face='Arial'>working folder is not visible then this</font></pre></span> <span name = "INTRA" style='top:722px; left:272px' class="ft1"><pre><font face='Arial'>puter, and then type the name of that</font></pre></span> <span name = "INTRA" style='top:734px; left:77px' class="ft1"><pre><font face='Arial'>component has not been installed, and</font></pre></span> <span name = "INTRA" style='top:734px; left:272px' class="ft1"><pre><font face='Arial'>computer. If you connect to a local area</font></pre></span> <span name = "INTRA" style='top:737px; left:504px' class="ft1"><pre><font face='Arial'>Figure 1 The Dial Up</font></pre></span> <span name = "INTRA" style='top:746px; left:77px' class="ft1"><pre><font face='Arial'>you will need to add it via the Win </font></pre></span> <span name = "INTRA" style='top:746px; left:272px' class="ft1"><pre><font face='Arial'>network, you can gain access to re </font></pre></span> <span name = "INTRA" style='top:750px; left:527px' class="ft1"><pre><font face='Arial'>Server option.</font></pre></span> <span name = "INTRA" style='top:758px; left:77px' class="ft1"><pre><font face='Arial'>dows Setup procedure). Next, double </font></pre></span> <span name = "INTRA" style='top:758px; left:272px' class="ft1"><pre><font face='Arial'>sources on that LAN using Network</font></pre></span> <span name = "INTRA" style='top:770px; left:77px' class="ft1"><pre><font face='Arial'>click on the Make New Connection</font></pre></span> <span name = "INTRA" style='top:770px; left:272px' class="ft1"><pre><font face='Arial'>Neighborhood.</font></pre></span> <span name = "INTRA" style='top:782px; left:77px' class="ft1"><pre><font face='Arial'>wizard and follow the instructions</font></pre></span> <span name = "INTRA" style='top:794px; left:77px' class="ft1"><pre><font face='Arial'>provided.</font></pre></span> <span name = "INTRA" style='top:796px; left:272px' class="ft2"><pre><font face='Arial'><i><b>Troubleshooting</b></i></font></pre></span> <span name = "INTRA" style='top:806px; left:91px' class="ft1"><pre><font face='Arial'>The host PC must have the Dial Up</font></pre></span> <span name = "INTRA" style='top:818px; left:77px' class="ft1"><pre><font face='Arial'>Server enabled and set to allow Caller</font></pre></span> <span name = "INTRA" style='top:818px; left:286px' class="ft1"><pre><font face='Arial'>The most common problem en </font></pre></span> <span name = "INTRA" style='top:831px; left:77px' class="ft1"><pre><font face='Arial'>Access. Double click on the Dial Up</font></pre></span> <span name = "INTRA" style='top:831px; left:272px' class="ft1"><pre><font face='Arial'>countered when setting up and using</font></pre></span> <span name = "INTRA" style='top:843px; left:77px' class="ft1"><pre><font face='Arial'>Networking folder and select Connec </font></pre></span> <span name = "INTRA" style='top:843px; left:272px' class="ft1"><pre><font face='Arial'>RAS occurs during the negotiation</font></pre></span> <span name = "INTRA" style='top:855px; left:77px' class="ft1"><pre><font face='Arial'>tions from the menu bar, then the Dial </font></pre></span> <span name = "INTRA" style='top:855px; left:272px' class="ft1"><pre><font face='Arial'>process whilst trying to establish a</font></pre></span> <span name = "INTRA" style='top:867px; left:77px' class="ft1"><pre><font face='Arial'>Up Server option (see Figure 1). Select</font></pre></span> <span name = "INTRA" style='top:867px; left:272px' class="ft1"><pre><font face='Arial'>Dial Up connection. Use the Windows</font></pre></span> <span name = "INTRA" style='top:879px; left:77px' class="ft1"><pre><font face='Arial'>Allow Caller Access and, if necessary,</font></pre></span> <span name = "INTRA" style='top:879px; left:272px' class="ft1"><pre><font face='Arial'>98 Troubleshooter in the Help system</font></pre></span> <span name = "INTRA" style='top:891px; left:77px' class="ft1"><pre><font face='Arial'>set a password to prevent unauthor </font></pre></span> <span name = "INTRA" style='top:891px; left:272px' class="ft1"><pre><font face='Arial'>to try to resolve any problems with</font></pre></span> <span name = "INTRA" style='top:892px; left:487px' class="ft1"><pre><font face='Arial'>Figure 2 The connection icon</font></pre></span> <span name = "INTRA" style='top:903px; left:77px' class="ft1"><pre><font face='Arial'>ised access to the host PC.</font></pre></span> <span name = "INTRA" style='top:903px; left:272px' class="ft1"><pre><font face='Arial'>your modem. If you have dial up ac </font></pre></span> <span name = "INTRA" style='top:905px; left:496px' class="ft1"><pre><font face='Arial'>appears on the system tray.</font></pre></span> <span name = "INTRA" style='top:943px; left:260px' class="ft5"><pre><font face='Arial'><b>PC</b> <b>Network</b> <b>Advisor</b></font></pre></span> <span name = "INTRA" style='top:955px; left:52px' class="ft1"><pre><font face='Arial'>Issue 120 (July 2000) page 15</font></pre></span> <span name = "INTRA" style='top:955px; left:617px' class="ft1"><pre><font face='Arial'>File: P1522.1</font></pre></span> <span name = "INTRA" style='top:962px; left:302px' class="ft3"><pre><font face='Helvetica'><b>www.itp journals.com</b></font></pre></span> <span name = "INTRA" class='nav' style='left: 357px; top: 1010px'><pre><< < GO <a href='page0002.htm'>></a> <a href='page0002.htm'>>></a></pre></span> <span name = "INTRA" style='top:1050px; left:50px' class="ft4"><pre><b><font color="#FF0000" size="3" face="Arial">New!</font><font color="#FF0000" size="3" face="Arial Narrow"> </font><font size="2" face="Arial">The best sites for quality <a href="http://www.inkjet-printer-cartridges.org">inkjet printer cartridges</a> and the best sites for <a href="http://www.cheap-inkjet-cartridges.com">cheap inkjet cartridges</a></font></b></pre></span></body> <span name = "INTRA" style='top:1100px; left:300px' class="ft4"><pre><b><font color="#FF0000" size="3" face="Arial"><a href="../index.html">Windows Help Desk Home</a> </font></b></pre></span></body></html>