Free Windows Help Tutorials sponsored by inkjet printer cartridges dot org /title> <META HTTP-EQUIV="imagetoolbar" CONTENT="no"> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=ISO 8859-1"> <META name="description" Content="Hundreds of downloadable Windows help tutorials, articles and how-to guides sponsored by inkjet printer cartridges dot org."><style type="text/css">  </style> </head> <body bgcolor=#999999 vlink=blue link=blue> <span name = "INTRA" class="pg" style="top:0px; left:5px; width:802px; height:1097px"></span> <span name = "INTRA" style='top:0px; left:5px; height:1097px; width:802px' class='img'> <img src="pg0001im.png" height = "1097 width = "802" border="0"> </span> <span class='nav' style='left: 10px; top: 10px'><pre></pre></span><span name = "INTRA" style='top:94px; left:580px' class="ft4"><pre><font face='Helvetica'>Connectivity:Troubleshooting</font></pre></span> <span name = "INTRA" style='top:152px; left:154px' class="ft1"><pre><font face='Arial'><b>Troubleshooting RAS</b></font></pre></span> <span name = "INTRA" style='top:202px; left:208px' class="ft1"><pre><font face='Arial'><b>For Windows NT</b></font></pre></span> <span name = "INTRA" style='top:319px; left:160px' class="ft2"><pre><font face='Arial'><i>Direct from the tech support team at Microsoft, these are the solutions to the </i></font></pre></span> <span name = "INTRA" style='top:343px; left:162px' class="ft2"><pre><font face='Arial'><i>questions being asked most frequently by users of RAS under Windows NT.</i></font></pre></span> <span name = "INTRA" style='top:397px; left:121px' class="ft0"><pre><font face='Arial'><i><b>How can I route TCP/IP packets from</b></i></font></pre></span> <span name = "INTRA" style='top:397px; left:316px' class="ft0"><pre><font face='Arial'><i><b>tions, you need to configure the Win </b></i></font></pre></span> <span name = "INTRA" style='top:397px; left:526px' class="ft0"><pre><font face='Arial'><i><b>work card on the RAS client's </b></i></font></pre></span> <span name = "INTRA" style='top:409px; left:121px' class="ft0"><pre><font face='Arial'><i><b>my local LAN to the Internet through</b></i></font></pre></span> <span name = "INTRA" style='top:409px; left:316px' class="ft0"><pre><font face='Arial'><i><b>dows NT 3.5x RAS client as follows to</b></i></font></pre></span> <span name = "INTRA" style='top:409px; left:526px' class="ft0"><pre><font face='Arial'><i><b>computer should be blank.</b></i></font></pre></span> <span name = "INTRA" style='top:421px; left:121px' class="ft0"><pre><font face='Arial'><i><b>a Windows NT RAS client?</b></i></font></pre></span> <span name = "INTRA" style='top:421px; left:316px' class="ft0"><pre><font face='Arial'><i><b>allow it to function as a router.</b></i></font></pre></span> <span name = "INTRA" style='top:421px; left:511px' class="ft0"><pre><font face='Arial'><i><b>5.</b></i> <i><b>Your local LAN clients must set </b></i></font></pre></span> <span name = "INTRA" style='top:432px; left:526px' class="ft0"><pre><font face='Arial'><i><b>their Default Gateway to the IP </b></i></font></pre></span> <span name = "INTRA" style='top:445px; left:121px' class="ft0"><pre><font face='Arial'><i><b>First, you must satisfy the following</b></i></font></pre></span> <span name = "INTRA" style='top:445px; left:316px' class="ft0"><pre><font face='Arial'><i><b>1.</b></i> <i><b>Configure your RAS PhoneBook </b></i></font></pre></span> <span name = "INTRA" style='top:445px; left:526px' class="ft0"><pre><font face='Arial'><i><b>address of the network card on the </b></i></font></pre></span> <span name = "INTRA" style='top:457px; left:121px' class="ft0"><pre><font face='Arial'><i><b>conditions:</b></i></font></pre></span> <span name = "INTRA" style='top:457px; left:332px' class="ft0"><pre><font face='Arial'><i><b>entry for either PPP or SLIP.</b></i></font></pre></span> <span name = "INTRA" style='top:457px; left:526px' class="ft0"><pre><font face='Arial'><i><b>Windows NT RAS client.</b></i></font></pre></span> <span name = "INTRA" style='top:468px; left:316px' class="ft0"><pre><font face='Arial'><i><b>2.</b></i> <i><b>Modify the DisableOtherSrc </b></i></font></pre></span> <span name = "INTRA" style='top:468px; left:511px' class="ft0"><pre><font face='Arial'><i><b>6.</b></i> <i><b>You must set up a static route on </b></i></font></pre></span> <span name = "INTRA" style='top:481px; left:121px' class="ft0"><pre><font face='Arial'><i><b>1.</b></i> <i><b>The RAS server must be a third </b></i></font></pre></span> <span name = "INTRA" style='top:481px; left:332px' class="ft0"><pre><font face='Arial'><i><b>Packets registry. DisableOther </b></i></font></pre></span> <span name = "INTRA" style='top:481px; left:526px' class="ft0"><pre><font face='Arial'><i><b>the third party PPP or SLIP server </b></i></font></pre></span> <span name = "INTRA" style='top:493px; left:137px' class="ft0"><pre><font face='Arial'><i><b>party PPP or SLIP server. </b></i></font></pre></span> <span name = "INTRA" style='top:493px; left:332px' class="ft0"><pre><font face='Arial'><i><b>SrcPackets is located in the HKEY_ </b></i></font></pre></span> <span name = "INTRA" style='top:493px; left:526px' class="ft0"><pre><font face='Arial'><i><b>that routes traffic destined for the </b></i></font></pre></span> <span name = "INTRA" style='top:505px; left:137px' class="ft0"><pre><font face='Arial'><i><b>(Windows NT 3.5x RAS is curre </b></i></font></pre></span> <span name = "INTRA" style='top:504px; left:332px' class="ft0"><pre><font face='Arial'><i><b>LOCAL_MACHINE subtree under </b></i></font></pre></span> <span name = "INTRA" style='top:504px; left:526px' class="ft0"><pre><font face='Arial'><i><b>RAS client's local LAN via the RAS </b></i></font></pre></span> <span name = "INTRA" style='top:517px; left:137px' class="ft0"><pre><font face='Arial'><i><b>ntly not designed to support LAN </b></i></font></pre></span> <span name = "INTRA" style='top:517px; left:332px' class="ft0"><pre><font face='Arial'><i><b>the \System\CurrentControlSet\ </b></i></font></pre></span> <span name = "INTRA" style='top:517px; left:526px' class="ft0"><pre><font face='Arial'><i><b>IP address of the RAS client.</b></i></font></pre></span> <span name = "INTRA" style='top:529px; left:137px' class="ft0"><pre><font face='Arial'><i><b>to LAN routing.)</b></i></font></pre></span> <span name = "INTRA" style='top:529px; left:332px' class="ft0"><pre><font face='Arial'><i><b>Services\RasArp\Parameters sub </b></i></font></pre></span> <span name = "INTRA" style='top:541px; left:121px' class="ft0"><pre><font face='Arial'><i><b>2.</b></i> <i><b>The third party RAS server must </b></i></font></pre></span> <span name = "INTRA" style='top:540px; left:332px' class="ft0"><pre><font face='Arial'><i><b>key. It has a data type of REG_D </b></i></font></pre></span> <span name = "INTRA" style='top:540px; left:525px' class="ft0"><pre><font face='Arial'><i><b>For additional information about</b></i></font></pre></span> <span name = "INTRA" style='top:553px; left:137px' class="ft0"><pre><font face='Arial'><i><b>support routing tables that can be </b></i></font></pre></span> <span name = "INTRA" style='top:553px; left:332px' class="ft0"><pre><font face='Arial'><i><b>WORD and can be set to 0 or 1. </b></i></font></pre></span> <span name = "INTRA" style='top:553px; left:511px' class="ft0"><pre><font face='Arial'><i><b>using a Windows NT 3.5x RAS client to</b></i></font></pre></span> <span name = "INTRA" style='top:565px; left:137px' class="ft0"><pre><font face='Arial'><i><b>configured to forward packets to </b></i></font></pre></span> <span name = "INTRA" style='top:565px; left:332px' class="ft0"><pre><font face='Arial'><i><b>The default setting is 1. You must </b></i></font></pre></span> <span name = "INTRA" style='top:565px; left:511px' class="ft0"><pre><font face='Arial'><i><b>route TCP/IP packets from your local</b></i></font></pre></span> <span name = "INTRA" style='top:577px; left:137px' class="ft0"><pre><font face='Arial'><i><b>your LAN via the Windows NT </b></i></font></pre></span> <span name = "INTRA" style='top:576px; left:332px' class="ft0"><pre><font face='Arial'><i><b>set the DisableOtherSrcPackets </b></i></font></pre></span> <span name = "INTRA" style='top:576px; left:511px' class="ft0"><pre><font face='Arial'><i><b>LAN to the Internet, refer to Microsoft</b></i></font></pre></span> <span name = "INTRA" style='top:589px; left:137px' class="ft0"><pre><font face='Arial'><i><b>3.5x RAS client connection.</b></i></font></pre></span> <span name = "INTRA" style='top:589px; left:332px' class="ft0"><pre><font face='Arial'><i><b>parameter to 0.</b></i></font></pre></span> <span name = "INTRA" style='top:589px; left:511px' class="ft0"><pre><font face='Arial'><i><b>Knowledge Base article Q121877,</b></i></font></pre></span> <span name = "INTRA" style='top:601px; left:121px' class="ft0"><pre><font face='Arial'><i><b>3.</b></i> <i><b>TCP/IP is the protocol on both </b></i></font></pre></span> <span name = "INTRA" style='top:601px; left:316px' class="ft0"><pre><font face='Arial'><i><b>3.</b></i> <i><b>Enable the IpEnableRouter value. </b></i></font></pre></span> <span name = "INTRA" style='top:601px; left:511px' class="ft0"><pre><font face='Arial'><i><b>which is available on CompuServe or</b></i></font></pre></span> <span name = "INTRA" style='top:613px; left:137px' class="ft0"><pre><font face='Arial'><i><b>sites.</b></i></font></pre></span> <span name = "INTRA" style='top:612px; left:332px' class="ft0"><pre><font face='Arial'><i><b>IpEnableRouter is located in the </b></i></font></pre></span> <span name = "INTRA" style='top:612px; left:511px' class="ft0"><pre><font face='Arial'><i><b>the Microsoft Network. Refer also to</b></i></font></pre></span> <span name = "INTRA" style='top:625px; left:121px' class="ft0"><pre><font face='Arial'><i><b>4.</b></i> <i><b>The IP subnet address of your local </b></i></font></pre></span> <span name = "INTRA" style='top:625px; left:332px' class="ft0"><pre><font face='Arial'><i><b>HKEY_LOCAL_MACHINE sub </b></i></font></pre></span> <span name = "INTRA" style='top:625px; left:511px' class="ft0"><pre><font face='Arial'><i><b>"Using RAS for Routing of IP Packets"</b></i></font></pre></span> <span name = "INTRA" style='top:637px; left:137px' class="ft0"><pre><font face='Arial'><i><b>LAN is different from the IP sub </b></i></font></pre></span> <span name = "INTRA" style='top:637px; left:332px' class="ft0"><pre><font face='Arial'><i><b>tree under the \System\Current </b></i></font></pre></span> <span name = "INTRA" style='top:637px; left:511px' class="ft0"><pre><font face='Arial'><i><b>in the NT Resource Kit.</b></i></font></pre></span> <span name = "INTRA" style='top:648px; left:137px' class="ft0"><pre><font face='Arial'><i><b>net address of the RAS connection.</b></i></font></pre></span> <span name = "INTRA" style='top:648px; left:332px' class="ft0"><pre><font face='Arial'><i><b>ControlSet\Services\Tcpip\Para </b></i></font></pre></span> <span name = "INTRA" style='top:661px; left:121px' class="ft0"><pre><font face='Arial'><i><b>5.</b></i> <i><b>If connecting your local LAN to </b></i></font></pre></span> <span name = "INTRA" style='top:661px; left:332px' class="ft0"><pre><font face='Arial'><i><b>meters subkey. It has a data type </b></i></font></pre></span> <span name = "INTRA" style='top:661px; left:511px' class="ft0"><pre><font face='Arial'><i><b>After upgrading to Windows NT 3.51,</b></i></font></pre></span> <span name = "INTRA" style='top:673px; left:137px' class="ft0"><pre><font face='Arial'><i><b>the Internet, your LAN must use a </b></i></font></pre></span> <span name = "INTRA" style='top:673px; left:332px' class="ft0"><pre><font face='Arial'><i><b>of REG_DWORD and can be set </b></i></font></pre></span> <span name = "INTRA" style='top:673px; left:511px' class="ft0"><pre><font face='Arial'><i><b>I am no longer able to send or receive</b></i></font></pre></span> <span name = "INTRA" style='top:684px; left:137px' class="ft0"><pre><font face='Arial'><i><b>registered IP address.</b></i></font></pre></span> <span name = "INTRA" style='top:684px; left:332px' class="ft0"><pre><font face='Arial'><i><b>to 0 or 1. Change the value to 1 to </b></i></font></pre></span> <span name = "INTRA" style='top:684px; left:511px' class="ft0"><pre><font face='Arial'><i><b>TCP/IP packets via my RAS PPP con </b></i></font></pre></span> <span name = "INTRA" style='top:697px; left:332px' class="ft0"><pre><font face='Arial'><i><b>enable this parameter.</b></i></font></pre></span> <span name = "INTRA" style='top:697px; left:511px' class="ft0"><pre><font face='Arial'><i><b>nection.</b></i></font></pre></span> <span name = "INTRA" style='top:709px; left:135px' class="ft0"><pre><font face='Arial'><i><b>If you have satisfied these condi </b></i></font></pre></span> <span name = "INTRA" style='top:709px; left:316px' class="ft0"><pre><font face='Arial'><i><b>4.</b></i> <i><b>The Default Gateway for the net </b></i></font></pre></span> <span name = "INTRA" style='top:720px; left:511px' class="ft0"><pre><font face='Arial'><i><b>This problem will occur if you use the</b></i></font></pre></span> <span name = "INTRA" style='top:733px; left:511px' class="ft0"><pre><font face='Arial'><i><b>same IP address for your network in </b></i></font></pre></span> <span name = "INTRA" style='top:745px; left:511px' class="ft0"><pre><font face='Arial'><i><b>terface card that you use for your RAS</b></i></font></pre></span> <span name = "INTRA" style='top:746px; left:147px' class="ft3"><pre><font face='Arial'><i>"If you have enabled the "Use default</i></font></pre></span> <span name = "INTRA" style='top:756px; left:511px' class="ft0"><pre><font face='Arial'><i><b>PPP connection. Using the same IP ad </b></i></font></pre></span> <span name = "INTRA" style='top:769px; left:511px' class="ft0"><pre><font face='Arial'><i><b>dress for more than one interface is an</b></i></font></pre></span> <span name = "INTRA" style='top:771px; left:132px' class="ft3"><pre><font face='Arial'><i>gateway on remote network" checkbox in</i></font></pre></span> <span name = "INTRA" style='top:781px; left:511px' class="ft0"><pre><font face='Arial'><i><b>illegal configuration with TCP/IP.</b></i></font></pre></span> <span name = "INTRA" style='top:792px; left:511px' class="ft0"><pre><font face='Arial'><i><b>Under Windows NT 3.5, you were able</b></i></font></pre></span> <span name = "INTRA" style='top:796px; left:133px' class="ft3"><pre><font face='Arial'><i>the TCP/IP settings of your RAS Phone </i></font></pre></span> <span name = "INTRA" style='top:805px; left:511px' class="ft0"><pre><font face='Arial'><i><b>to use the same IP address for both</b></i></font></pre></span> <span name = "INTRA" style='top:816px; left:511px' class="ft0"><pre><font face='Arial'><i><b>interfaces and properly route packets</b></i></font></pre></span> <span name = "INTRA" style='top:821px; left:140px' class="ft3"><pre><font face='Arial'><i>Book entry, any TCP/IP packets with a</i></font></pre></span> <span name = "INTRA" style='top:828px; left:511px' class="ft0"><pre><font face='Arial'><i><b>via your RAS PPP connection due to a</b></i></font></pre></span> <span name = "INTRA" style='top:841px; left:511px' class="ft0"><pre><font face='Arial'><i><b>bug in RAS. This bug has been fixed in</b></i></font></pre></span> <span name = "INTRA" style='top:852px; left:511px' class="ft0"><pre><font face='Arial'><i><b>Windows NT 3.51.</b></i></font></pre></span> <span name = "INTRA" style='top:846px; left:133px' class="ft3"><pre><font face='Arial'><i>destination IP address that indicates it is</i></font></pre></span> <span name = "INTRA" style='top:864px; left:525px' class="ft0"><pre><font face='Arial'><i><b>To correct this problem, disable the</b></i></font></pre></span> <span name = "INTRA" style='top:877px; left:511px' class="ft0"><pre><font face='Arial'><i><b>binding of the TCP/IP protocol to your</b></i></font></pre></span> <span name = "INTRA" style='top:870px; left:125px' class="ft3"><pre><font face='Arial'><i>on the same IP subnet as the Windows NT</i></font></pre></span> <span name = "INTRA" style='top:888px; left:511px' class="ft0"><pre><font face='Arial'><i><b>network interface card or use a differ </b></i></font></pre></span> <span name = "INTRA" style='top:900px; left:511px' class="ft0"><pre><font face='Arial'><i><b>ent IP address for the network interface</b></i></font></pre></span> <span name = "INTRA" style='top:896px; left:135px' class="ft3"><pre><font face='Arial'><i>machine's network interface card will be</i></font></pre></span> <span name = "INTRA" style='top:913px; left:511px' class="ft0"><pre><font face='Arial'><i><b>card than the IP address you are using</b></i></font></pre></span> <span name = "INTRA" style='top:924px; left:511px' class="ft0"><pre><font face='Arial'><i><b>for your RAS PPP connection.</b></i></font></pre></span> <span name = "INTRA" style='top:920px; left:152px' class="ft3"><pre><font face='Arial'><i>sent via the network interface card."</i></font></pre></span> <span name = "INTRA" style='top:936px; left:525px' class="ft0"><pre><font face='Arial'><i><b>Additionally, make sure you select</b></i></font></pre></span> <span name = "INTRA" style='top:949px; left:511px' class="ft0"><pre><font face='Arial'><i><b>the "Use default gateway on remote</b></i></font></pre></span> <span name = "INTRA" style='top:990px; left:96px' class="ft0"><pre><font face='Arial'><i><b>Issue 67 page 19</b></i></font></pre></span> <span name = "INTRA" style='top:990px; left:659px' class="ft0"><pre><font face='Arial'><i><b>File: C1329.1</b></i></font></pre></span> <span name = "INTRA" style='top:988px; left:304px' class="ft3"><pre><font face='Arial'><i>PC Network Advisor</i></font></pre></span> <span name = "INTRA" class='nav' style='left: 357px; top: 1010px'><pre>Next page <a href='page0002.htm'>></a></pre></span> <span name = "INTRA" style='top:1050px; left:50px' class="ft4"><pre><b><font color="#FF0000" size="3" face="Arial">New!</font><font color="#FF0000" size="3" face="Arial Narrow"> </font><font size="2" face="Arial">The best sites for quality <a href="http://www.inkjet-printer-cartridges.org">inkjet printer cartridges</a> and the best sites for <a href="http://www.cheap-inkjet-cartridges.com">cheap inkjet cartridges</a></font></b></pre></span></body> <span name = "INTRA" style='top:1100px; left:300px' class="ft4"><pre><b><font color="#FF0000" size="3" face="Arial"><a href="../index.html">Windows Help Desk Home</a> </font></b></pre></span></body></html>